Thursday, August 11, 2016

I started my first computer gig. I am the only employee here under my boss. I'm troubleshooting basic hardware and software.

My interview for the job consisted of me clean installing Windows 10 on machines that previously held Linux OS's. I had manually cleaned and reformatted the disks using the command line DiskPart utility.

During the first week I started cleaning up computers with utilities such as CCleaner, Microsoft Security Essentials, TDSSKiller, ADWCleaner and MalwareBytes. I spent time removing adware and bad Chrome extensions, installing drivers on new computers, setting up printers, and troubleshooting basic software problems clients had. I also created a network share from Windows XP to Windows 10 for one client. The biggest refresher that week was how easy malware can spread...

So far in this second week I have learned how to use and customize Tronscript to automate a lot of the PC cleanup process and made a backup with a Seagate External drive for the first time. I've started researching how to use Clonezilla to make and restore images as well.